Who We Are:
NTG or Niagara Technology Group is an Upstate New York and North Texas–based IT and software development firm. Our headquarters are located in the Greater Niagara Region near to Buffalo and Rochester & in Dallas, Texas. At NTG, we are passionate about supplying great IT services and creating innovative software.
Our goal is to be the “go to” global IT service provider for businesses with one to one million employees. We strive to provide affordable solutions for our clients, and our team works tirelessly to explore new technologies and services to achieve our clients’ goals.
We believe you will choose NTG because of our ability to provide you with enterprise-class service on an SMB scale and our experience in helping businesses grow.
Niagara Technology Group began life in 1999 as the IT and software development department arm of Nicklin Associates, a medical facility management outsourcing firm in Goshen, New York. By early 2000, NTG decided to spin off from Nicklin so that each company could focus on its own core competencies.
At the time, the intention was that Nicklin Associates would be NTG’s only IT outsourcing customer, and that NTG would focus on software development and delivery services. Niagara eventually went on to specialize in the financial and medical fields, while Nicklin Associates became part of Stericycle.
In 2001, a number of small businesses expressed interest in having Niagara deliver IT outsourcing in the Central New York region. As a result, Niagara branched into the small business IT delivery market. For the next several years, however, Niagara concentrated solely on the medical facility management industry, and the SMB IT market remained a minor component of the business. Niagara primarily served as an IT supplier to Nicklin Associates, and the two businesses continued to be closely aligned.
In 2004, changes in the market led Nicklin Associates and Niagara Technology Group to diverge their focuses. Starting in 2005, Niagara began the process of redefining the company as it prepared, for the first time, to work directly with customers rather than working through its partner company.
In 2009, in an effort to leverage our strengths, Niagara decided to broaden our scope from servicing only healthcare to encompassing the horizontal SMB space as well as vertical market focuses in areas such as health care and financial services. Niagara’s client base is now throughout the United States, Canada, the United Kingdom, and France. Niagara continues to expand its reach into new markets and client bases.